We understand you are excited to receive your items.
Kindly allow us 3 working days to prepare your orders.
Lost/Stolen or Misaddressed Packages
SyraSkins will not be responsible for lost/stolen or misaddressed packages. If you have provided us the wrong address, you would responsible for the additional shipping charges incurred to re-ship your package.
If you have any other enquiries or feedback, please do not hesitate to email us at firstname.lastname@example.org. Our working hours is from Wednesday to Sunday, 12pm to 6pm. CLOSED Mon, Tues and Public Holidays <3. Emails sent outside these working hours will be replied in the morning of the next working day.
Do note that the shipping cost is based on the actual weight or volumetric weight - whichever is the greater. Volumetric weight is the size of the actual box in which the merchant packs your purchase, not the products themselves. The price for the shipping rates provided may be different than the actual charges for your shipment. Differences may occur based on actual weight, dimensions, currency conversion rate and other factors.
SyraSkins delivers worldwide. International orders are shipped via FedEx Worldwide Express. Quick, convenient, fast delivery and straight to your mailbox. Highly recommended for order with Fresh Henna cones.
*Transit times may vary depending upon exact destination.
*Prior to NO customs clearance delay.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and not able to tell you what the cost would be, as customs policies and import duties varies.
**Delay in International Shipments
Covid-19 has impacted in the movement of goods as countries implement additional border controls on international travel. As a result, airlines have reduced international services & air freight capacity to and from Singapore to all international destinations. Please note that shipments to and from overseas will result in delay, as we work around the clock with our partners.